Delivery costs £3.75 for all orders.
We want to get your happy post to you as soon as we can, so aim to dispatch your order within 3-5 working days. As all our products are lovingly hand poured in small batches, delays can sometimes occur during busy periods.
Orders are sent via 24 hour postage with the Royal Mail. This does not require a signature at delivery however, if the parcel is too big for your letterbox and you are not home at time of delivery, Royal Mail will leave a calling card detailing how to collect your items.
If you are unhappy with your item or there is a fault, please email firstname.lastname@example.org with your order number and a description of the issue; including photographs if you are able. Items can be returned within 14 days of receiving delivery and must be unused and in their original packaging. The customer is responsible for the postage costs of returning the unwanted items, sadly items that have started to be used cannot be returned.